Select your account and click Open File Location.In Control Panel, select the Mail option.So, you can recreate the OST file again, and it may remove the connection issue of the Outlook. A corrupt OST file can stop the Outlook application from connecting with Exchange Server. Restart the computer after completion of the repair process.īecause the OST file is stored on the local computer, there are high chances that it may get corrupt due to any malware or hardware issues.Select Microsoft Office and click Change.

Close the Outlook application and go to the Control panel.You can run a repair installation from the Control Panel to remove the connection issues. The status of the Outlook will change to ‘ Trying to Connect’ from ‘ Offline.’ Soon it will show the status as ‘ CONNECTED TO: MICROSOFT EXCHANGE.’.’.Go to the Work Offline button and click it.Click the Send/Receive option on the menu.So, you should disable this option and connect Outlook with Exchange. Generally, the users set the Outlook mode to the offline unknowingly, and it stops emails from incoming and outgoing. When restarting Outlook does not work, then move to the next troubleshooting method. So, restarting the Outlook should fix the connection issue due to minor connection related problems. Many times, when the Internet is down, the connection with the Outlook and Exchange Server also does not establish. If restarting Outlook does not work, then restart the computer. It is the simplest method to resolve the connection issue. Let’s go through some secure troubleshooting methods which any user can perform without being dependent on Exchange Administrator. But in some conditions, Outlook faces problems in connecting with Exchange Server, and you keep shuffling between different methods to remove the problem. Or you can run the following command in the Exchange Management Shell run as administrator to get all attributes of the Exchange Server including the address.Īfter accessing your Exchange Server address, you can utilize it to fix issues with the incoming/outgoing messages. Settings>Mail>Options>Mail>Accounts>POP and IMAP>note down values from POP Setting & IMAP Setting. Outlook Web Access (OWA) email client can be used as well to know the Exchange Server address by launching it and navigating to In the Server Settings section, you can see the full name of your Exchange Server.Here, select the Exchange Account with the Server name you want to check and click Change.Click Account Settings>Account Settings.When the Outlook has an active connection with Exchange Server, then it shows its status as ‘CONNECTED TO: MICROSOFT EXCHANGE.’ Ensure this connection to proceed further in the process. Try automated tool Kernel for OST to PST Converter recover data from corrupt or inaccessible OST file and make its accessible again.

Connect to server to view them